Cancellation & RefundCancellation & Refund Overview
Cancellation Prior to Move-In Date
To cancel the Contract before the Move-In Date noted on your Residence Acceptance Confirmation you are required to give written notice of cancellation online at https://secure.housing.ubc.ca/ or to the Department of Student Housing and Hospitality Services, Nicola Residence, 1290 International Mews by the applicable dates outlined below. Residence fee refunds will be based on the refund and forfeiture policies outlined below.
The meal plan refund policy is provided in Section 4 of the Contract.
Term One & Winter Session
If you are registered for the Term One Session only, or for the Winter Session:
- The $50 residence application fee is non-refundable.
- The $250 Residence Allocation Process (RAP) (if applicable) that has been applied to your account is not refundable after May 1,2013.
- From July 1, 2013 until August 15, 2013 residence cancellations will be subject to an additional $300 cancellation fee. The $300 cancellation fee will only be refunded in the circumstances noted in the next point. From August 15, 2013 - September 1, 2013 (Contract move-in) residence cancellations will be subject to an $800.00 cancellation fee.
- Criteria to qualify for the exceptions noted in the last point are as follows. Evidence acceptable to the Department of Student Housing and Hospitality Services must be provided with your written notice of cancellation and must be received at the Department of Student Housing and Hospitality Services, Nicola Residence, 1290 International Mews, by August 15, 2013 demonstrating that:
- You are not admitted to UBC; or
- You have a substantiated medical condition preventing University attendance; or
- The University has cancelled your courses.
Term Two Session
If you are registered for Term Two Session only, or for the Winter Session:
- The $50 residence application fee is non-refundable.
- The $250 Residence Allocation Process (RAP) (if applicable) that has been applied to your account is not refundable after May 1,2013.
- From November 15, 2013 until December 15, 2013 residence cancellations will be subject to an additional $300 cancellation fee. The $300 cancellation fee will only be refunded in the circumstances noted in the next point. From December 15, 2013 - January 5, 2014 (Term 2 move-in) residence cancellations will be subject to an $800.00 cancellation fee.
- Criteria to qualify for the exceptions noted in the last point are as follows. Evidence acceptable to the Department of Student Housing and Hospitality Services must be provided with your written notice of cancellation and must be received at the Department of Student Housing and Hospitality Services, Nicola Residence, 1290 International Mews, by December 15, 2013 demonstrating that:
- You are not admitted to UBC; or
- You have a substantiated medical condition preventing University attendance; or
- The University has cancelled your courses.
Early Arrival
If you provide proof of non-acceptance to UBCO your early arrival residence payment will be refunded.
Cancellation After move-in date
Please refer to your Residence Contract for cancellation after move-in date.
Refunds are processed by the same method the payment was made (i.e. payments made by credit card are refunded to the credit card)
