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Student Housing


Moving Out of Student Residence

Check-out Procedure:

  • Upon departure, ensure mattress pad and pillow are on your bed, drawers and closets are emptied and unlocked, and your room door is locked.
  • Return all residence keys to the residence Front Desk and pay any outstanding assessments. You will be assessed for keys that are not returned.
  • Complete the check-out procedures at the Front Desk by signing the check-out card, and leaving a forwarding address for refund purposes.
  • Parking cancellation must be initiated with the Front Desk at check-out. Refunds will be issued at a later date.
  • The Contract Termination Fee (if applicable) will be applied to your account.

Refunds
The above check-out procedures must be completed before a refund (if applicable) will be processed. Refunds are processed after the resident has checked-out of residence. Refund policies...

Mail
All residents: please inform your contacts of your new mailing address.
Click here to login and sign up for mail forwarding service.

Fairview Crescent, Acadia Park and University Apartments residents: contact the Canada Post outlet in the Student Union Building to arrange for mail-forwarding service. Because Canada Post direct-delivers your mail, the Department of Student Housing and Hospitality Services does not receive and forward mail to departing residents.

How to prevent an assessment

Properly cleaning your room and common areas will prevent an assessment for Housekeeping costs.

Upon departure, please leave your individual room and shared unit in a clean condition for the next resident.
Common areas are the shared responsibility of all residents in the unit, and the rooms are each individual resident's responsibility. Please do your part to clean your unit and room before you leave.

Furniture
Upon departure, leave all furniture in the appropriate room in your unit. If furniture is not left assembled in the appropriate rooms, the resident(s) may be assessed for disassembled or missing furniture.

Bedroom
Please remove all garbage and thoroughly clean room. Carefully remove tape and stickers from walls and ceilings. Remove all personal belongings. Please refer to your room inventory checklist so that you aware of the contents of your room. Check the list and ensure all furniture is present and assembled. A copy of your completed inventory and condition checklist is on file in the Housekeeping office or a blank copy can be obtained from your residence Front Desk. Leave mattress pad and pillow on top of the bed. Vacuum.

Common Areas:


Garbage:
Please remove all garbage and place it in the garbage chutes. Oversized items are to be placed in the garbage bins.

Kitchen: Clean the stove, oven, and refrigerator thoroughly. Leave the refrigerator running. Wipe all cupboards inside and outside. Wipe the walls. Sweep and wash the floor.

Dining Room/Living Room: Wipe dining table and chairs. Wipe the walls. Vacuum sofa seats and the carpet. Ensure all furniture is returned to its proper place. Remove furniture you brought to the unit.

Bathrooms: Clean the toilet, sink, mirror, medicine cabinet and bathtub/shower and walls. Wash the shower curtain and rehang it. Sweep and wash the floor.

Vacuum Cleaner: Please remove the dust build-up from the cloth filter bag or replace the disposable bag. Place dust into a garbage bag. Please leave the vacuum cleaner and all accessories in common area. See the instructions posted in the kitchen cupboard.

 

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Student Housing and Hospitality Services

Student Housing and Hospitality Services
2205 Lower Mall, Building 6
Vancouver, BC, V6T 1Z4
Tel: 604-822-2811
Fax: 604-822-6935
E-mail: information@housing.ubc.ca

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