To comply with B.C.’s Freedom of Information and Protection of Privacy Act, we keep all information about residence applicants private. Personal information received through an application will not be released to anyone outside the university without written consent from the applicant, or unless required by law.

Key Facts

  • On the application form, applicants can consent to release information to approved individuals such as parents, guardians, other family members, or friends.
  • Applicants can revoke consent any time using the Student Service Centre (update Third Party Authorizations).
  • Private information includes name, address, residence name, fees, and application status.
  • Student Housing and Community Services does not sell or provide lists of residents’ names or addresses to third parties.

If the applicant declines permission:

  • University administration is unable to confirm or deny if this person has applied for, or is living in residence at UBC.
  • Even if calling on their behalf, family member(s) or friend(s) will not receive any information about an applicant, including application status, residence area assignment, or fees.
  • If friends or family members don’t know or forget a student’s residence room/unit number and request this information from staff, we are not able to provide it.

For more information, contact Student Housing and Community Services Vancouver or Student Housing and Community Services Okanagan.