Plan Your Stay

Set yourself up for success with a solid plan

What are the critical elements to setting up a great self-isolation plan?
1. Understand the rules and prepare to abide by them (see below).
2. Make sure you have appropriate accommodations as well as access to food.
3. Create a self-care plan to maintain your physical and mental health.
This website is packed with resources to help you do it all! Keep in mind that if you are self-isolating due to travel, you’ll need to follow the federal rules (Government of Canada). Otherwise, you’ll be following the provincial rules (British Columbia). If you have questions or require additional support, we’re here to help!

Complimentary for UBC Students Travelling to Canada!

The UBC Self-Isolation Package is free to students TRAVELLING TO UBC FROM OUTSIDE CANADA (hence required to self-quarantine) and who are not able to self-quarantine in their own accommodation. Meals are included. One-time only for a maximum of 14-days. Duration of stay aligns with government's specifications. For instance, if the mandated self-isolation period is reduced to 8 days, the complimentary package will also be for 8 days. 


Mandatory 14-Day Quarantine | Federal Rules

All travellers arriving to Canada are required by the Canadian Government to quarantine (self-isolate) for 14 days and self-monitor for symptoms. If you do not have an appropriate self-quarantine plan, or have COVID-19 symptoms, you will not be allowed to enter Canada. Make sure you can enter Canada by following the important steps outlined in UBC’s Guide for Students Travelling to Canada during COVID-19.

Students travelling to UBC from outside Canada who are unable to self-quarantine in their own accommodations have access to complimentary on-campus self-isolation packages on a one-time only basis until further notice. UBC Student Housing residents cannot self-isolate in a shared unit. This includes any space that shares a washroom and/or kitchen with another student but excludes student family housing, a studio or one-bedroom unit.

Carefully review and prepare to abide by the rules and guidelines listed below. Use the resources on this website to create a self-isolation plan that includes accommodation, food and self-care.

Due to COVID-19, additional restrictions are in place. International students who are abroad must fulfill specific criteria to be eligible to travel to Canada at this time.

Full details as to what is required from the Government of Canada for your quarantine can be found here. You must monitor your health throughout the duration of your self-isolation, and continue to do even after the 14 days have ended. Contact your local public health authority and follow their instructions if you start experiencing any symptoms of COVID-19 (cough, shortness of breath, a fever equal to or greater than 38°C, or signs of fever e.g. shivering, flushed skin, or excessive sweating). Use this self-assessment tool to determine next steps and, if you are staying on campus, please let the Front Desk staff or Residence Life Manager know you are feeling ill.

Federal health authorities will call you from 1-888-336-7735 to verify your compliance during your 14-day quarantine.


  • Go directly to your place of quarantine, and avoid making any stops while in transit.
  • You must wear a suitable non-medical mask or face covering while in transit, unless you are alone in a private vehicle.
  • Practice physical distancing at all times.
  • Check-in within 48 hours of arrival through the ArriveCAN app or call 1-833-641-0343.


  • You may not leave your place of quarantine unless it is to seek time-sensitive medical services.
  • If you must interact with anyone during this stay, such as a repair person or healthcare professional, be sure to wear a mask and maintain at least 2 metres distance.
  • You may not use shared spaces such as lobbies, courtyards, restaurants, gyms, laundry facilities, lounges, study areas, and common kitchens.
  • If you are required to leave your room, wear a suitable non-medical mask.


  • Wash your hands often with soap and warm water or use an alcohol-based hand sanitizer containing at least 60% alcohol.
  • Avoid touching your face.
  • Cover your mouth and nose with your arm when you cough or sneeze.
  • Prioritize self-care. Learn more about available resources here.


Mandatory 14-Day Self-Isolation | Provincial Rules

If you are a contact of a confirmed case, a member of the provincial public health team will contact you to let you know you may have been exposed. If you have symptoms, you will be sent for testing and provided with next steps based on results. If you do not have symptoms, you will be asked to self-isolate for 14-days and and self-monitor for symptoms. Learn more about Contract Tracing and Self-Isolating in British Columbia.

UBC Student Housing residents cannot self-isolate in a shared unit. This includes any space that shares a washroom and/or kitchen with another student but excludes student family housing, a studio or one-bedroom unit.

Full details as to what is required from the Province of British Columbia for your self-isolation can be found here. You must monitor your health for 14 days. If you start experiencing any symptoms of COVID-19, use this self-assessment tool to determine next steps. If you are staying on-campus, please let the Front Desk staff or Residence Life Manager know you are feeling ill.

Do’s and Don’ts (for people who may have been exposed but do not have symptoms):

  • Stay at home. Do not go to work, school, or public areas, do not use public transport or taxis.
  • Wash your hands or use alcohol-based hand sanitizer often.
  • Reach out to friends or relatives if you require help with buying groceries, other shopping or picking up medication. Alternatively, you can order groceries and medication by phone or online.
  • Do not have visitors in your home except if they are providing care or delivering goods and supplies, and in that case, maintain a distance of 2 metres.
  • Clean and disinfect high-touch surfaces.

If you are self-isolating on-campus through one of the packages offered by Conferences and Accommodation or within your student residence:

  • You are prohibited from accessing or using shared residence facilities, including but not limited to laundry rooms, fitness rooms, study spaces, etc.
  • If you open the door of your self-isolation accommodation (e.g. to retrieve groceries or meals) you must wash your hands immediately before doing so, and wear a face covering at all times.
  • Maintain two metres distance and avoid physical contact with others.
  • A resident in self-isolation is not permitted to have guests or visit others.
  • You must wear an appropriate mask when in shared spaces like elevators and hallways inside buildings on residence property. Learn more about UBC’s Mask Wearing policy.
  • Learn more about COVID-19 Residence Rules.

Self-isolating Due to Illness

Provincial health authorities – not UBC – are in charge of managing the spread of COVID-19 as it relates to suspected or confirmed case. If your public health authority has directed you to self-isolate and you are unable to self-isolate in your own accommodation, you must self-isolate elsewhere. UBC offers on-campus self-isolation packages here

Visit the BC Centre for Disease Control website for more information. Key content: If you are Sick and Isolation if you are Ill.

If you are feeling ill, are experiencing symptoms of COVID-19 (such as fever, dry cough, difficulty breathing, or lack of taste or smell), or think you may have come into contact with someone with COVID-19, follow these steps:

  1. Stay home and and do not go to work, school or public places, and do not use public transit, taxis or ride shares. 
  2. Check your symptoms.
  3. Use this self-assessment tool to determine your next steps (be that visiting a clinic, testing facility, emergency department, etc). Testing is recommended for anyone with cold-, flu- or COVID-19-like symptoms – even mild ones.
  4. Need to be tested for COVID-19? Learn more about the process here. Testing is available at the locations indicated on the British Columbia COVID-19 Collection Centres webpage.
  5. Stay home until your test results come back, and get help from friends and family if you require food, medication, or have other needs. If you are a resident in UBC Student Housing, contact your Residence Life Manager to alert them of your situation, and they will outline supports for you.
  6. If you test positive, public health will get in touch and give you instructions on how to self-isolate.

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